Dragonbet Casino Terms and Conditions

These Terms and Conditions govern your use of Dragonbet Casino and all services provided through our platform. By registering an account or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.

General Terms

Dragonbet Casino is operated by Dragonbet Ltd, a company incorporated in England and Wales with company number 15718764. Our registered office is located at 2 Alexandra Gate, Fford Pengam, Cardiff, CF24 2SA. Dragonbet operates under licenses from the UK Gambling Commission (account number 64908) and holds a Remote Bookmaker's Licence in Ireland (licence number 1022506).

These terms apply to all users of Dragonbet Casino services, including our sportsbook, casino games, live casino, and mobile applications. By accessing our platform, you confirm that you understand and accept these conditions in their entirety.

Account Registration and Eligibility

To use Dragonbet Casino services, you must be at least 18 years old and legally permitted to gamble in your jurisdiction. Registration requires accurate personal information, and you are responsible for maintaining the confidentiality of your account credentials.

You must provide truthful and complete registration information
Only one account per person, household, or IP address is permitted
You must verify your identity when requested by Dragonbet
Account sharing or transferring is strictly prohibited
You must notify us immediately of any unauthorized account access

Dragonbet Casino reserves the right to request additional verification documents at any time. Failure to provide requested documentation may result in account restrictions or closure.

Deposits and Withdrawals

Dragonbet accepts deposits via Visa, Mastercard, Maestro, and Apple Pay. The minimum deposit amount is £10, and all transactions are processed in GBP. Our payments team processes withdrawals 24/7, with most transactions completed within 2-5 working days depending on the chosen method.

Deposit Terms

Minimum deposit: £10
All payment methods are subject to verification requirements
Deposits must originate from accounts in your name
Third-party payments are not accepted

Withdrawal Terms

Dragonbet Casino processes withdrawal requests efficiently, with minimum withdrawal amounts set at £10. Withdrawals exceeding £20,000 may require additional arrangements and extended processing times.

Minimum withdrawal: £10
Withdrawals must be made to the original deposit method where possible
Large withdrawals may require additional verification
Processing times vary by payment method

Betting Limits and Payouts

Dragonbet maintains comprehensive betting limits across all products to ensure responsible gambling and platform security. Maximum payouts vary by sport and bet type, with daily limits applying across all activities.

Sports Betting Limits

Maximum daily payout across all sports: £100,000
Maximum single sports bet payout: £100,000
Football (major competitions): £100,000
Horse Racing (UK/Ireland): £100,000
Other sports may have specific limits as detailed in our sportsbook rules

Casino Gaming Limits

Dragonbet Casino imposes maximum win limits on casino products to maintain fair play and platform stability. These limits apply to individual gaming sessions and exclude progressive jackpots.

Casino games maximum win: £125,000
Live Casino maximum win: £125,000
Slots maximum win: £125,000
Progressive jackpots are excluded from win caps

Bonuses and Promotions

Dragonbet offers various promotional offers, including our Slots Club weekly free spins program and seasonal promotions. All bonuses are subject to specific terms and conditions, which must be read and understood before participation.

Maximum promotional benefit from free bets: £2,000 per day
Bonus terms vary by promotion type
Wagering requirements apply to most bonus offers
Promotional abuse may result in account closure
We reserve the right to modify or cancel promotions at any time

Responsible Gambling

Dragonbet Casino is committed to promoting responsible gambling practices. We provide various tools and resources to help users maintain control over their gaming activities and seek help when needed.

Deposit limits can be set and modified in your account settings
Self-exclusion options are available for various time periods
We provide links to professional gambling support organizations
Account monitoring helps identify problematic gambling patterns
Customer support is trained to assist with responsible gambling concerns

Prohibited Activities

Dragonbet maintains strict policies against fraudulent activities and terms violations. The following activities are prohibited and may result in account suspension or closure:

Using multiple accounts to circumvent limits or restrictions
Attempting to manipulate games or betting outcomes
Money laundering or other illegal financial activities
Sharing account credentials or allowing others to use your account
Using automated betting systems or bots
Providing false or misleading information during registration

Account Suspension and Closure

Dragonbet Casino reserves the right to suspend or close accounts that violate these terms or engage in prohibited activities. We will investigate suspected violations fairly and communicate decisions clearly to affected users.

Upon account closure, any remaining balance will be returned to the account holder following verification procedures, minus any applicable fees or disputed amounts.

Contact Information

For questions regarding these Terms and Conditions or any aspect of Dragonbet Casino services, please contact our customer support team:

Email: [email protected]
Live Chat: Available 24/7 through our website
Postal Address: 2 Alexandra Gate, Fford Pengam, Cardiff, CF24 2SA

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of English courts. Dragonbet reserves the right to update these terms at any time, with changes taking effect upon publication on our website.